This Privacy Policy explains how That's Key and Styled by That's Key collect, use, store, and share information when you visit or interact with our websites, including thatskey.com and styledbythatskey.com, purchase products, book styling services, submit forms, communicate with us, or otherwise use our services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Telephone number
Billing and shipping information
Appointment and scheduling information
Style preferences and sizing information
Information submitted through contact forms, questionnaires, or consultations
Purchase and transaction information

We may also automatically receive information about how you use our websites, such as browser type, device information, IP address, referring pages, pages viewed, and similar website activity.

How We Use Your Information

Information may be used to:

Provide styling, shopping, image consulting, and related services
Process orders, payments, and appointments
Communicate with you about services, purchases, or inquiries
Provide customer service
Personalize your styling experience
Operate, maintain, and improve our websites
Send marketing or promotional communications where permitted
Protect against fraud, misuse, or security risks
Comply with legal and regulatory obligations

Payments and Scheduling

We may use third-party providers to process payments, schedule appointments, host our websites, manage online commerce, or perform other business services.

These providers may receive information necessary to complete your transaction or appointment. Payment card information is generally processed directly by the applicable payment provider and is not stored directly by us.

Cookies and Analytics

Our websites may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, remember preferences, improve site performance, and support marketing activities.

You may be able to limit or disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.

Sharing of Information

We do not sell your personal information for money.

We may share information with trusted service providers when reasonably necessary to operate our business, including website hosting, scheduling, payment processing, ecommerce, email, analytics, shipping, marketing, professional services, and technical support.

We may also disclose information when required by law or when reasonably necessary to protect our rights, property, customers, or business.

Third-Party Websites

Our websites may contain links to external websites, social media platforms, booking systems, payment providers, or other third-party services. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of third-party websites or services.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

Your Choices

You may contact us to request that we update or correct personal information you have provided to us. You may also unsubscribe from promotional email communications using the unsubscribe option included in those messages when available.

Children's Privacy

Our websites and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our websites.

Security

We use reasonable administrative and technical measures intended to protect personal information. However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any revised policy will be posted on this page with an updated effective date.

Privacy Policy